The Cost of Customer Service
Browsing the website of a newly opened luxury hotel, I clicked on the “Contact Us” page and came across a...
Comeback Cities
Pittsburgh hosts one of our biggest shows and conferences of the year, and its reputation among the country's top 10 cities...
Inaugural Collaborate Hawaii a Big Success
Collinson Media & Events, in partnership with Meet Hawaii, completed the first Collaborate Hawaii in early January. The event took...
Collaborate Marketplace Field Report: What Are Your Two Words?
That’s what I was thinking on day three of Collaborate Marketplace in Portland, Oregon, in June when Spellos, an event...
Caitlyn Jenner and the Meetings Industry
When Caitlyn, nee Bruce Jenner, showed off her new look on the cover of Vanity Fair, the responses to Annie...
Binder Be Gone: Best Event Planning Apps
Whether you’ve been dragged kicking and screaming into the digital app world or have embraced the technology (like me), several...
Are You Harnessing the Power of Big Data at Your Events?
When planning events for Connect, I walk a fine line between presenting new high-tech ideas while taking care not to...
An Insider’s Guide to Washington, D.C.
With the cherry blossoms come scores of leisure tourists and high hotel rates that planners and attendees would be wise...
Airplane Etiquette All Travelers Should Follow, According to Anderson Cooper
Some things are too good not to share. Reminiscing on last year’s Connect Corporate Marketplace in Orlando (it’s #FlashbackFriday, what can we...
Why We Meet
This cartoon reminded me of the famous Tea Party T-shirt with the slogan made even more infamous when Sarah Palin...