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At Collaborate Marketplace, we have top-notch education for corporate meeting planners. Whether you’ve been in the industry for one year or 20, you will find something right for you at Marketplace. Our topics range from marketing to contract negotiation. We also offer Planner Boot Camp, an intensive, two-hour lecture and workshop before Marketplace begins.
More than 900 corporate meeting planners and suppliers got their learn on at Collaborate Marketplace. Read more.
Boot camp is a pre-conference learning session focused on a specific topic. Seats are limited and go fast, so register early.
Are you new to the meeting planning industry? Start with the basics. We’ve selected topics and speakers that will help you begin your new career.
Need fresh ideas that don’t overwhelm you? Take some courses in our intermediate track. They’re designed for people who have been in the industry from three to eight years.
Have you been a meeting planner for more than eight years? Our advanced track is just for you. We’ve handpicked veteran speakers and chosen topics relevant to today’s meetings.
Presented by Jeff Hurt, Velvet Chainsaw Consulting
Innovation. It’s the heartbeat of today’s economy. It’s also where you as a meeting professional need to focus your attention, time and resources to compete in the meetings marketplace. Average meetings are planned by average meeting professionals. Yet, most conference attendees don’t want to pay for an average conference. They want a unique experience. Good news: You can change your behaviors and adopt critical innovative strategies. During this presentation, attendees dig deeper into the traits of innovative meeting professionals, identify disruptive questions to consider for innovation in your meetings, and explore idea networks for diversity and innovation. Director of education and engagement for Velvet Chainsaw Consulting and author of one of the most followed meeting industry blogs, Jeff Hurt is an expert consultant on planning, marketing, and executing conventions in new and creative ways. His ideas to rethink education, engagement and design help planners create conferences people want to attend and leave informed and ready to take action.
3 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Michele Wierzgac, CMM
Writing a clear and compelling post-conference report is as important as the flawless execution of the conference. How do you structure a post-con so that the reader can find the information quickly? Are the conclusions and recommendations derived from the post-con accurate and clear? Report writing is an essential element in demonstrating return on investment to senior management. In this session, different report structures and various elements are discussed that could be included in your post-con. Attendees learn to identify the elements of a post-con report, which elements effectively communicate ROI and how to write an impactful executive summary. A part-time professor at Kendall College and frequent guest lecturer for numerous colleges and universities, Michele Wierzgac has been recognized by MPI as a Top 5 speaker, preferred leadership retreat facilitator, and one of the seven founding chancellors to comment on current business trends and deliver visionary leadership.
3 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Kaplan Mobray, Kaplan Mobray, Inc.
Ever wonder when you leave a room what people say about you? For many of us, there’s a gap between how we think we’re perceived and how others actually see us. At a time when many of us are soul searching and experiencing unprecedented change, having an identifiable brand greatly impacts how the world views us. People who make themselves positively memorable are the ones who are most often hired, promoted, valued and positioned for opportunity. As you look to keep your job, regain employment, gain new clients, keep clients or possibly change careers, ask yourself—what you are doing to make yourself positively memorable? How can you polish your style to make an impression that reflects the real you and positions you for career success? Hailed as electrifying and thought provoking, this session, based on Kaplan’s 10 principles to building an effective brand, offers case studies and exercises that will help you identify your strengths and passions and create a brand for yourself that is positive and unique and positions you to excel in your career.
Presented by Monique Montoya, Convention Industry Council
For more than 25 years, Convention Industry Council has defined new levels of professionalism through its Certified Meeting Professional program. CIC certifies individuals through an internationally recognized certification program that evaluates the competency of meeting professionals. Learn about the changes to the CMP program that went into effect for examinations beginning in February 2012. Topics include the new CMP International Standards, the application process and requirements, and the transition to computer-based testing. Monique Montoya is a program manager for CIC.
1.25 clock hours toward CMP-IS Domain: J. Professionalism
Presented by Dr. Jeff Ashby, The Summit Group
A growing body of research indicates that stress negatively affects our productivity, concentration, problem-solving, decision making, communication, physical health, relationships and sense of well-being. Organizations that deal effectively with stress employ individuals that are more flexible, more productive and live longer, happier lives. This presentation will explore where stress comes from, what stress does to us, and what we can do to ensure more productive and healthier organizations, work groups and personal lives. The founding principal and president of Summit Performance Group, Dr. Jeff Ashby is director of the Ph.D. program in counseling psychology at Georgia State University and a licensed psychologist. He has more than 18 years experience consulting on team dynamics, communication, leadership, and stress management in both corporate and nonprofit settings.
Presented by Jeff Hurt
Sometimes hiring and securing a professional speaker can feel like navigating a maze. New jargon, terms, conditions and clauses can be confusing, especially if you only secure speakers once or twice a year. Dealing with a speakers’ bureau or agent can feel daunting. Few meeting professionals know that it is perfectly acceptable to negotiate. This fast-paced Cliff Notes-style presentation discusses hiring, securing and negotiating with speakers. Participants learn to identify the six types of speakers and how to leverage their wants, what speaker deliverables should be requested, and the pros and cons of using a speakers’ bureau. Director of education and engagement for Velvet Chainsaw Consulting and author of one of the most followed meeting industry blogs, Jeff Hurt is an expert consultant on planning, marketing, and executing conventions in new and creative ways. His ideas to rethink education, engagement and design help planners create conferences people want to attend and leave informed and ready to take action.
1.25 clock hours toward CMP-IS Domain: G. Meeting or Event Design
Presented by Kaplan Mobray, Kaplan Mobray, Inc.
Presentation skills are not only necessary for keynote speakers. Meeting planners often find themselves in front of a crowd or even the C-suite needing to get a point across. Delivery is essential to making a presentation count, and this presentation helps attendees learn to present ideas in a manner so they are received. Saxophone playing, motivational speaker Kaplan Mobray brings an electrifying energy to his workshops to help people tap their authentic selves and to channel their passions into deeper meaning in all their personal and professional pursuits. Anyone can apply these simple but potent principles to live their brands and have better lives.
Presented by Michael Dominguez, CHSE, Loews Hotels and Resorts
Take an in depth look at social, communication and demographic changes driving the changes in meetings today. With the speed of change and multiple generations in the meetings space, it has never been more important for content and content delivery to be specific to core audiences. Attendees look in detail at these changes and the future of meetings by reviewing Sapphire Now and it’s impact as to what meetings will look like in the future.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Chris Rash, Collinson Media
Mobile technology has become a must for meetings. Everything from travel to itineraries to session schedules can be accessed in one place with the right app. Attendees learn what’s available, which mobile apps are best for meeting planners and how to leverage the right technologies to enhance your event. Chris Rash, vice president, consumer marketing and digital solutions for Collinson Media and Events, is a strategic marketing and brand consultant with experience in media and brand planning, marketing analytics, social CRM, search marketing and optimization, mobile strategy development and more.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
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Presented by John Nawn, The Perfect Meeting
From the elegant simplicity of Apple products to the selfless service of Zappos to the comfortable surroundings of the Starbucks experience, companies who have embraced design principles as a means to stay relevant in today’s business climate have been rewarded with growing communities of passionate followers and enviable balance sheets. Yet, despite the obvious applications, the meetings and events industry has yet to fully embrace design principles as a means of creating a more compelling and valuable attendee experience, in large part because meeting design is simply not well defined or understood. Join John Nawn for this interactive discussion that explores the preliminary results of the MPI Foundation research on meeting design, outlines its implications, and identifies applications for your next meeting or event. Nawn is founder of experience design firm The Perfect Meeting, which focuses on optimizing the meeting attendee experience. He specializes in developing more engaging educational programs and networking opportunities for meetings of all sizes, is a long-time industry veteran and former executive with PCMA.
1.25 clock hours toward CMP-IS Domain: G. Meeting of Event Design
Presented by Nathan J. Breen, Esq., Howe and Hutton
This session focuses on simple ways to maximize clarity and minimize risk when negotiating contracts. Attendees learn how to identify and address common contract problems, risks and approaches to the allocation of liability. Discussion surrounds common challenges to a variety of contract issues, specific clauses and provisions that are of particular concern in hotel and convention center contracts, and other hospitality related agreements.
Presented by Kevin R. Johnston, CMP, Collinson Events
For years it was all about dates, rates, space. Today’s companies are focusing on sustainability, technology and profitability. This session focuses on the trends that are redefining the market, leading planners to a new focus on results. Learn how CSR innovation, new contracting best practices and meeting technologies are putting new life in established programs. Kevin R. Johnston, CMP, is the executive vice president at Collinson Events and has produced events globally for Fortune 500 companies and international associations for more than 25 years. He is current president of Green Meeting Industry Council Atlanta.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Crystal Washington, CWM Enterprises
In a time when technology doubles every 18 months, corporate professionals want to not only understand current technology but get ahead of the curve to remain innovative. This talk addresses the current social media and Internet landscape as well as how companies can leverage future trends for recruitment, employee and client engagement, and brand differentiation. Participants gain knowledge and understanding of how social media and mobile technology impact the way businesses connect with customers and how that will change in the future as a result of social media and technology. Leading and innovative companies are used as examples, and social networks that reach multiple generations online and generate quality hires and greater positive brand recognition are identified. Crystal Washington is a marketing strategist, social media consultant, keynote speaker, and co-creator of Socialtunities, a social media instruction brand. Her corporate clients refer to her as a social media therapist.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Chris Rash, Collinson Media
Signage will always play a major role in promoting in-event happenings and keeping meeting attendees informed, however, with the advances in mobile and location-based technologies, a whole new world of marketing and communications opportunities are available to the event planner willing to make the leap and try some new technologies, sometimes even at a lesser cost. Chris Rash, vice president, consumer marketing and digital solutions for Collinson Media and Events, is a strategic marketing and brand consultant with experience in media and brand planning, marketing analytics, social CRM, search marketing and optimization, mobile strategy development and more.
1.25 clock hours toward CMP-IS Domain: I. Marketing
Presented by Ashely Muntan, CMP, Symantec Corporation
At its annual sales conference, Symantec, the security and data management software company, always includes a philanthropic activity. The activity is meant to keep participants interested, engaged and complement the conference theme. The 2011 sales conference incorporated the growing trend of gaming on the participants’ mobile devicesto merge philanthropy, attendee interaction and a mobile strategy. This session describes the results, lessons learned and how planners can implement a similar program into their events. Ashely Muntan, CMP, is an event marketing manager for Symantec Corporation. With more than 11 years in the industry, she project manages large events and takes pride in acting as the team “storytelling champion” and seeing projects come to fruition.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by John Nawn, The Perfect Meeting
This guided walking tour of Collaborate Marketplace discusses the attendee experience and how it might be enhanced. The attendee perception of different signature expo experiences is reviewed using design tools and techniques and opportunities for improving the expo experience are identified. Excursions are limited to 20 people. Guide John Nawn is founder of experience design firm The Perfect Meeting, which focuses on optimizing the meeting attendee experience.
He specializes in developing more engaging educational programs and networking opportunities for meetings of all sizes, is a long-time industry veteran and former executive with PCMA.
1.25 clock hours toward CMP-IS Domain: G. Meeting or Event Design
Presented by Rich Stone, ACT/EXPOCAD
Expos, meetings and corporate events have experienced significant changes and challenges during the past five years. Since 2006, planners working with management companies and vendors have had to deal with a wide scope of changes in marketing, registration, venue selection, travel/housing, on-site logistics and overall client expectations. The session analyzes recent top changes in the trade show and face-to-face meetings industry and the impact on planning and production decisions, identifies innovative trends to counter the challenges, explains appropriate social media tools with realistic expectations, and explores innovative methods to involve attendees year-round. Rich Stone is the CEO of ACT/EXPOCAD, an industry-leading software supplier to the exhibition industry. Rich has been with ACT for 25 years and has been involved in the IT field for 39 years. A presenter for ASAE, ESCA, IAEE, MPI and MTE, Stone holds multiple U.S. and international patents and has served on numerous industry panels and committees.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented Dr. Jeff Ashby, The Summit Group
In nearly every human endeavor, what you say and how you say it determines the outcome of events, either positively or negatively. Effective communication is easy to recognize but hard to reproduce. This presentation explores the difference between outstanding communication that builds trust, inspires vision, relates vital information effectively and enhances teamwork, and the style of communication that produces the opposite. The founding principal and president of Summit Performance Group, Dr. Jeff Ashby is a tenured professor and the director of the Ph.D. program in counseling psychology at Georgia State University, a licensed psychologist, and has more than 18 years experience consulting on team dynamics, communication, leadership, and stress management in both corporate and nonprofit settings.
Presented by Claire Gould, Rx for Events
Look into the culinary medicine cabinet as we examine the good, the bad and the ugly of banqueting food. During this interactive session, topics such as logistics, budgeting, negotiation tips and trends are discussed. Come prepared with questions and leave with tips that can be implemented immediately. Claire Gould is founder of Rx for Events and Rx for Catering LLC, which has created and designed events for major corporations in over 30 countries including many Fortune 100 companies as well as privately held corporations, institutions and associations. She has more than 28 years experience in hotel management, catering sales, exhibit management, event marketing and meeting planning.
1.25 clock hours toward CMP-IS Domain: G. Meeting or Event Design
Presented by Monique Montoya, Convention Industry Council
For more than 25 years, Convention Industry Council has defined new levels of professionalism through its Certified Meeting Professional program. CIC certifies individuals through an internationally recognized certification program that evaluates the competency of meeting professionals. Learn about the changes to the CMP program that went into effect for examinations beginning in February 2012 and how they affect recertification. Topics include the new CMP International Standards, the recertification application process and requirements. Monique Montoya is a program manager for CIC.
1.25 clock hours toward CMP-IS Domain: J. Professionalism
Presented by Rich Stone, ACT/EXPOCAD
Successful technology selection and roll-outs are not miracles, but all that’s needed is knowledge about how technology fits in the workplace, what affects and is affected by technology, and how to avoid common paths to failure. Whether implementing a strategic technology system, registration tools, hardware, or something else entirely, discover how to create a checklist of requirements and then bring a new system online with a winning conclusion. Attendees learn why the technology should not be your main focus, who needs to be involved, critical success and risk factors, and how to avoid common purchasing mistakes. Rich Stone is the CEO of ACT/EXPOCAD, an industry-leading software supplier to the exhibition industry. Rich has been with ACT for 25 years and has been involved in the IT field for 39 years. A presenter for ASAE, ESCA, IAEE, MPI and MTE, Stone holds multiple U.S. and international patents and has served on numerous industry panels and committees.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Crystal Washington, CWM Enterprises
Getting on social media is easy; figuring out what to do once you’re on it can be a challenge. This high-energy presentation outlines how to use social media to network, grow a following as an industry expert and become a greater asset to your company. Attendees learn how to create an online personal brand that gets results, a posting strategy that saves hours and drives participation, and how to measure social media progress. Crystal Washington is a marketing strategist, social media consultant, keynote speaker, and co-creator of Socialtunities, a social media instruction brand. Her corporate clients refer to her as a social media therapist.
Presented by Nathan J. Breen, Esq., Howe and Hutton
This session focuses on the nature and scope of various insurance policies as well as common approaches to the allocation of insurance responsibilities between contracting parties. Attendees receive an overview of the insurance landscape as it pertains to the event industry—policies available, what is and isn’t covered, and practices relating to certificates of insurance and additional insureds.
Presented by Ashely Muntan, CMP, Symantec Corporation
The menacing increases in air travel costs and continual decreases in corporate travel budgets are a daily burden for corporate meeting planners. This session covers budgeting, policy writing and implementing, being a good corporate steward, and developing corporate buy-in. Ashely Muntan, CMP, is an event marketing manager for Symantec Corporation. With more than 11 years in the industry, she project manages large events and takes pride in acting as the team “storytelling champion” and seeing projects come to fruition.
1.25 clock hours toward CMP-IS Domain: D. Financial Management
Presented by Katherine Manfredi, CMP, Conference Partners, Inc.
For some, the journey of event sustainability has begun, while others are pondering where to start. The release of the new APEX/ASTM Environmentally Sustainable Event Standards has given us all a roadmap. Whether you’re new to green meetings, event sustainability and Corporate Social Responsibility come learn next steps. A Green Action Team can help determine goals, plan a route and measure success. In this interactive session, planners and suppliers learn how the new APEX/ASTM standards are structured and how to take advantage of them, tools and resources that can help a Green Action Team plan greener meetings, and how to measure the impact. Katherine Manfredi, CMM, is an accomplished events professional, speaker, trainer and writer. She is a platinum series speaker for MPI, an accredited trainer for MPI’s Global Certification in Business Meetings and Events program and an Approved GMIC trainer for APEX/ASTM Environmentally Sustainable Event Standards. She is senior director, strategic event management and CSR with Conference Partners Inc.
1.25 clock hours toward CMP-IS Domain: G. Meeting or Event Design
Presented by Jeff Hurt, Velvet Chainsaw Consulting
Did you think the primary purpose of most conference session titles, descriptions and learner objectives is to get a conference participant to attend a session? That’s incorrect. Meeting professionals spend countless hours on the room setup, F&B, hotel negotiations, speaker selection, AV and other conference logistics. Yet little time is spent on crafting the best session titles, descriptions and learner objectives. A lot rests on conference session descriptions. How well you convey what—and how—content will be available to attendees may be the deciding factor in whether they register in the first place. We can do better. In this session, Jeff Hurt discusses the best practices for writing session descriptions and titles, identifies the primary purpose of a session title, and explains the EMV Headline Analyzer and how to use it. Director of education and engagement for Velvet Chainsaw Consulting and author of one of the most followed meeting industry blogs, Hurt is an expert consultant on planning, marketing, and executing conventions in new and creative ways. His ideas to rethink education, engagement and design help planners create conferences people want to attend and leave informed and ready to take action.
1.25 clock hours toward CMP-IS Domain: G. Meeting or Event Design
Presented by Claire Gould, Rx for Events
In this session for seasoned planners, complex scenarios are analyzed to learn how to maximize banqueting dollars while getting a better quality menu. Case studies, menus, trends and plate presentations are reviewed. Attendees learn to work more effectively with contracted venues resulting in a better event. Claire R. Gould is founder of Rx for Events and Rx for Catering LLC, which has created and designed events for major corporations in over 30 countries including many Fortune 100 companies as well as privately held corporations, institutions and associations. She has more than 28 years experience in hotel management, catering sales, exhibit management, event marketing and meeting planning.
1.25 clock hours toward CMP-IS Domain: G. Meeting or Event Design
Presented by Michele Wierzgac, MSEd, CMM
The SMM Program is a business tool for advanced meeting managers and planners requiring a series of strategies for showcasing meeting planning work and the value planners and their teams deliver to the organization. This program is an overview of the essential steps required for developing and implementing a plan. Experienced planners who want to demonstrate their values to senior management, build collaboration within their organizations, showcase their professions and advance their careers should attend. Attendees identify the steps required to develop a SMM Program as well as develop an action plan for implementing a program. A part-time professor at Kendall College and frequent guest lecturer for numerous colleges and universities, Michele Wierzgac has been recognized by MPI as a Top 5 speaker, preferred leadership retreat facilitator, and one of the seven founding chancellors to comment on current business trends and deliver visionary leadership.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Jeff Hurt, Velvet Chainsaw Consulting
It’s the power of story. A recent report showed that nine out of 10 organizations market with content regardless of their size or industry, and 62 percent of those B2B marketers use events as an important tactic in their marketing strategy. In fact, face-to-face events were the third most popular form of content marketing behind social media and articles. During this session, attendees discover how to transform their events into a storytelling factory, engaging prospects and customers in all the right channels with the right messages. Events become a memorable content marketing experience. Director of education and engagement for Velvet Chainsaw Consulting and author of one of the most followed meeting industry blogs, Jeff Hurt is an expert consultant on planning, marketing, and executing conventions in new and creative ways. His ideas to rethink education, engagement and design help planners create conferences people want to attend and leave informed and ready to take action.
1.25 clock hours toward CMP-IS Domain: I. Marketing
Presented by Michele Wierzgac, MSEd, CMM
The second session on this in-depth topic of Strategic Meetings Management focuses on writing a clear and compelling executive summary in order to demonstrate ROI. The executive summary is the last section of a report to be written and sometimes the only section a busy executive will read. Attendees learn to determine elements that effectively communicate ROI and how to write an impactful executive summary. SMM is a business tool for advanced meeting managers and planners requiring a series of strategies for showcasing meeting planning work and the value planners and their teams deliver to the organization. A part-time professor at Kendall College and frequent guest lecturer for numerous colleges and universities, Michele Wierzgac has been recognized by MPI as a Top 5 speaker, preferred leadership retreat facilitator, and one of the seven founding chancellors to comment on current business trends and deliver visionary leadership.
1.25 clock hours toward CMP-IS Domain: A. Strategic Planning
Presented by Chris Rash, Collinson Media
The Direct Marketing Association estimates the ROI of email marketing efforts to be around $40 : $1. Are you getting $40 back for every dollar spent building your relationship marketing efforts via email? With all the buzz around social media and emerging marketing vehicles such as mobile and online video, some of the most effective tools in your arsenal are being ignored or under appreciated. This session addresses ways to reinvigorate email-marketing efforts and recapture the relationship that is missing from so many email efforts. Chris Rash, vice president, consumer marketing and digital solutions for Collinson Media and Events, is a strategic marketing and brand consultant with experience in media and brand planning, marketing analytics, social CRM, search marketing and optimization, mobile strategy development and more.
1.25 clock hours toward CMP-IS Domain: I. Marketing
Presented by Michael Dominguez, CHSE, Loews Hotels and Resorts
This in-depth look at the hotel business model in today’s economic environment gives an understanding of where a planner’s leverage lies in these uncertain times. This session looks at the economic meltdown, the recovery, RevPAR projections as well as an in-depth behind-the-scenes look at the hotel industry. Attendees will review a hotel’s profit/loss statement, cost pressures and , discuss how many years it takes hotel rates to recover from an economic downturn, and learn reasons behind hotel pricing and pressures.
1.25 clock hours toward CMP-IS Domain: D. Financial Management
